Helpful Articles

In a parts or repair business, the ability to operate efficiently and quickly can make or break your bottom line. Without an efficient workflow, a well-trained team, and careful monitoring of costs, it is easy for a parts or repair shop to find itself battling a decreasing profit margin. As…

Software, when properly and effectively utilized, should be an asset to your business. When running a shop, there are necessary costs to keep the lights on and the doors open, and then there are additional costs that should help your shop make more money. It’s inevitable that you’re going to…

Data conversion, on its face, is not a difficult process. The question businesses should be asking is not “Is it possible,” but rather, “Is it practical?” We live in the Information Age…everything is possible for a price! The answer to whether or not transferring data across systems is cost-effective will…

At its core, Lean Thinking is a set of simple business principles, which are highly effective at maximizing profits while minimizing waste. Put simply, Lean principles are about running your business more efficiently and providing better service for your customers, all while using fewer resources. The end result is a…

The technician shortage in the diesel repair industry is very real but it doesn’t mean that there aren’t any good techs still out there. They’re there, but you are now competing with every other shop to get them on your team. For the overworked, frustrated, and anguished shop owners who…

What is Cycle Counting?  A cycle count is an inventory auditing procedure where a small subset of inventory is counted on a specific day. This means that you are counting targeted portions of inventory multiple times throughout the year rather than all in one bulk sum and sitting. Let’s take…

Your technicians are the profit center for your truck repair business, but it’s the front of house staff who are responsible for satisfying the customer, closing the sale, scheduling future work, and encouraging customers to purchase relevant parts or services. Learn why it’s important for your front-of-house staff to have basic knowledge of sales techniques, conflict resolution, and customer relationship management techniques, and how these skills can bring more profit to your company.

Absorption is an important accounting concept, which allows you to wield control over the bottom line of your truck repair or truck parts business. Learn about the basics of this strategy, to help you make better pricing decisions, and keep your real costs under control for ongoing profitability.